Much more than cashback: intelligent loyalty strategies

Get your customer back for a new purchase in less time and increase your sales by up to 20% within 100 days

Smart bonus on every journey

Discover all the cashback solutions we offer to retain your customer and make your brand's revenue grow even more

Artificial Intelligence

Advance the results using our Artificial Intelligence, created to understand the customer journey and activate sales triggers at the best time of purchase - and thus guarantee the best return on investment for your business.

Used and approved by +2 thousand brands and +30 thousand stores

Descubra as principais vantagens do cashback da CRMBonus

Visualização garantida

Visualização garantida

Quem volta gasta em média
7x o valor do bônus

Suporte full service

Suporte full service

Suporte completo para a gestão da sua campanha

Implantação sem risco

Implantação sem risco

Custo zero de implementação; sem multa nem cláusula de saída

Base qualificada

Base qualificada

Garantia de base limpa e confiável de cadastro de clientes

Growth em retenção

Growth em retenção

Aumento de recorrência de compra em até 20%

Fidelização comprovada

Fidelização comprovada

Programa de fidelidade com metodologia validada

Cashback with integration with the largest platforms in the market

Give the play

Solutions in action

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Sidney Rabinovitch at his FOM store at the Cidade Jardim mall
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Success story: FOM reaches R$980,000 in incremental revenue in 2024

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Descubra como a Loungerie bateu recordes de ROI

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FAQs

What is Giftback and how does it work?

What is Giftback and how does it work? CRMbonus's Giftback is a loyalty solution that rewards customers with bonuses to be used for future purchases at the same brand where that bonus was generated. After finalizing a purchase, the customer receives a return amount, which can be used within a period determined by the brand in question.

What are the benefits of Giftback for my business?

Giftback increases the recurrence of purchases, improves the average ticket and builds customer loyalty. In addition, it encourages new purchases without compromising the profit margin, since customers spend, on average, more than the amount of the bonus received.

Does Giftback replace traditional cashback?

No. While cashback can be redeemed for cash or used at different stores, Giftback is unique to your brand, encouraging repurchases and increasing customers' Lifetime Value (LTV).

How does the customer receive and use Giftback?

After the purchase, the customer enters the cell phone and receives an SMS or WhatsApp notifying the available balance. He can redeem the bonus on the next purchase within the stipulated deadline.

Can Giftback be customized for my store?

Yes! You can define bonus percentage, expiration date, activation rules, and customer segmentation, creating strategies aligned with the profile of your audience and your sales objectives.

Can Giftback be used in physical stores and e-commerce?

Yes! CRMbonus offers full integration between physical and digital stores, ensuring an omnichannel experience for customers.

How to track the Giftback results?

CRMbonus provides complete reports and dashboards in real time, allowing you to monitor membership, conversion, and impact on billing. So you can adjust strategies to maximize results.

How much does it cost to implement Giftback in my store?

CRMbonus operates on the cost-per-bonus model generated, with no fixed cost or initial fee, making the solution accessible and scalable.

Does Giftback work for all retail segments?

Yes! It is already used successfully by fashion, cosmetics, footwear, home & decoration brands, supermarkets, pharmacies and other retail segments.

How do I implement Giftback in my store?

Get in touch with the CRMbonus team and see how to get started quickly and hassle-free. Our technology is already integrated with the main payment systems and e-commerce platforms in the market.


What are the expected results when deploying Giftback?

Increased repurchase rate — Giftback encourages customers to return to your store to use the bonus generated, increasing the recurrence of purchases.
Growth in the average ticket — Consumers tend to spend more than the amount of the bonus received, increasing the average amount per transaction.
Customer loyalty and reduction of churn — Offering personalized benefits improves the consumer experience and strengthens the relationship with the brand.
Converting anonymous customers into active buyers — Giftback identifies and engages new consumers, optimizing the buying journey.
Increased overall revenue — With more recurring purchases and greater engagement, the impact on sales is direct and measurable.
Additional revenue generation with Retail Media — Integration with Retail Media strategies allows brands to monetize their customer base with segmented offers.


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28.7.25
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