Physical and digital retail without borders

CRMbonus boosts retail growth by offering solutions such as Giftback, CRMADs and Bonus Vouchers, which stimulate repurchases, increase the average ticket and improve customer loyalty. In addition, with the Last Chance feature, it is possible to convert bonuses about to expire into coupons for e-commerce, encouraging omnichannel.

Giftback is a cashback solution that encourages customers to return to their physical or online store for new purchases. It creates a loyalty cycle that reduces the need for large discounts and increases the repurchase rate, helping brands such as L'Occitane en Provence, which generated R$18 million more in sales with the solution, from January to August 2024.

CRMads allows you to impact customers in a personalized way with targeted advertisements based on buying behavior. This means that your brand can increase conversion by displaying relevant ads at the right time and to large audiences, optimizing investments in paid media and reducing customer acquisition cost (CAC).

Just like Adidas, Vivara, Aramis did, e-commerce companies can also provide offers within the Vale Bonus app, allowing app users who have never purchased from your brand - or who haven't bought for at least 6 months - to use the available balance to pay part of the purchase, thus becoming a new customer of your brand.

CRMbonus allows you to integrate actions between physical and digital stores, creating fluid experiences for consumers. With the Last Chance solution, for example, a bonus from the physical store about to expire can be transformed into an online coupon, encouraging e-commerce purchases and strengthening relationships with omnichannel customers.