Recover customers with smart campaigns -
Reactivate customers in physical and online retail with a bonus system with a high return on investment
Discover the main features of the Mass Reactivation solution
High ROI
High ROI
Make the inactive customer buy again and spend up to 6X more than the amount of the bonus generated
More sales
More sales
Encourage purchases without resorting to generalized discounts or compromising your brand positioning
Precise segmentation
Precise segmentation
Promote, through A.I. and robust database, accurate segmentation focusing on rescue campaigns
CRMbonus presents “Stories”
Get inspired by CRMbonus customer success stories and learn how we've helped major retailers to grow even more
100,000 customers returned for a new purchase, increasing revenue by 11%
“É uma solução vantajosa para o cliente e um motivo claro para que ele volte às lojas em um curto espaço de tempo”
In one year the brand attracted 1,700 new customers
R$ 30 million in incremental revenue in 2024
It didn't spoil it, it lost”
Giftback was responsible for 12% of sales, regaining 20,000 customers, in 2023
R$ 15 million in incremental revenue between January and August 2024
Discover other modules designed to boost your sales
Member Get Member
Transform your customers into promoters of your brand, in a “win-win” dynamic.
CRM360
Discover a complete platform focused on loyalty and campaign orchestration.
CRMBack
Use user browsing data - including anonymous - to boost your e-commerce sales.
Subsidized NPS
Reward your customers in your NPS surveys, and understand their level of satisfaction more deeply.
Cashback
Get your customer back for a new purchase in less time and increase your sales by up to 20% in 100 days.
Last Chance
Encourage omnichannel by converting a brick-and-mortar voucher about to expire into an online purchase.
To go deeper
Insights, trends, and content
FlashBlack 2025: O Guia Completo do Google Cloud para Acelerar o Crescimento do seu E-commerce na Black Friday
A Black Friday deixou de ser apenas um evento sazonal de preços baixos para se tornar o principal campo de batalha do varejo digital. O que diferencia as empresas que prosperam das que apenas sobrevivem não é mais o tamanho do desconto, mas a excelência da experiência do cliente e a robustez da tecnologia. O relatório anual FlashBlack, do Google Cloud, é o guia definitivo para o e-commerce que busca crescimento de vendas e fidelização de clientes.
Talk to an expert
Discover how our solutions can help brands grow even more using customer reactivation solutions.
FAQs
What is the CRMbonus Mass Reactivation solution?
CRMbonus Mass Reactivation is an automated solution that aims to win back inactive customers, using intelligent data and targeted marketing campaigns. The solution allows you to activate customers who haven't bought in a while on a large scale, generating new sales opportunities and increasing retention.
How does the CRMbonus Mass Reactivation work?
CRMbonus's Mass Reactivation segments its inactive customer base and creates personalized campaigns to regain the interest of those consumers. The solution uses data intelligence to send relevant communications, with offers, discounts or personalized content, through multiple channels, such as email marketing, SMS and WhatsApp.
What are the benefits of using reactivation solutions?
Increase in sales: by winning back inactive customers, your company can generate more revenue opportunities.
Churn rate reduction: The solution helps reduce customer loss, improving loyalty. Personalized campaigns: Based on behavioral data, you create more efficient campaigns with greater engagement potential.
Automation: The solution allows the automation of the reactivation process, saving time and resources.
What channels are used in reactivation campaigns?
Mass Reactivation campaigns can be carried out through various channels, such as: e-mail marketing, SMS, WhatsApp and push notifications (for apps).
Can I customize the reactivation campaigns?
Yes, the solution allows full customization of reactivation campaigns. You can define the type of message, offers, and even communication channels, ensuring that campaigns meet the specific needs of your audience and business.
How can I start using the CRMbonus reactivation solutions?
To get started, contact CRMbonus and schedule a demo. Our team of experts will help define the best strategies for your company and will guide you on integrating the solution with your business.