The only cashback platform with integrated solutions to increase fashion and beauty sales
Explore our verticals and discover multiple possibilities to help companies grow more
Hundreds of brands grow with our solutions:
18.6%
R$ 3.3 million
R$ 414 thousand
Giftback
CRM to DS
Bonus Voucher
Learn about CRMBack, Member Get Member, CRM360 and other performance solutions
Member Get Member
Turn your customers into promoters of your brand. And the best: everything via WhatsApp.
Mass reactivation
Reactivate the interest of customers who have already purchased from your brand using criteria such as recency, frequency, and amount spent.
Subsidized NPS
Ensure a deeper understanding of your customer satisfaction and identify opportunities for improvement.
Last Chance
Encourage omnichannel by converting a brick-and-mortar voucher about to expire into an online purchase.
CRMbonus presents “Stories”
Get inspired by the success stories of CRMbonus customers and learn how we have helped major retailers to grow even more
In one year the brand attracted 1,700 new customers
R$ 30 million in incremental revenue in 2024
It didn't spoil it, it lost”
100,000 customers returned for a new purchase, increasing revenue by 11%
Giftback was responsible for 12% of sales, recovering 20,000 customers, in 2023
R$ 15 million in incremental revenue between January and August 2024
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Solutions in action
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FAQs
To attract customers, invest in digital marketing, social media, e-commerce SEO, influencer partnerships, and paid ads (Google Ads, Meta Ads, and CRMADs). Strategies such as content marketing and personalized experiences, such as those offered by the CRMBack solution, also increase brand visibility.
The main factors that impact the purchase decision are price, quality, customer reviews, buying experience, market trends, and digital influence. Offering free shipping, seasonal promotions, and personalized service can increase conversion.
To increase conversion in fashion and beauty e-commerce, simplify the checkout to avoid unnecessary steps, enter shipping and deadlines right from the start, recover carts with emails, SMS or push, and offer various payment methods, such as cards, PIX and digital wallets.
To increase conversion in fashion and beauty e-commerce, use social proof with real customer reviews and photos, personalize offers based on user behavior, invest in quality images and videos, and integrate the experience between physical and online stores.
To retain customers in the fashion and beauty market, offer loyalty programs with cashback and exclusive benefits, personalize service with recommendations and efficient communication, use emails and WhatsApp with relevant offers, and value sustainable practices that reinforce the purpose of the brand.
Metrics such as Net Promoter Score (NPS), repurchase rate, online reviews, and social media engagement help measure customer experience and loyalty.
To improve after-sales in fashion and beauty stores, keep in touch with the customer via email or WhatsApp, collect feedback with satisfaction surveys, offer rewards to encourage new purchases, and facilitate exchanges and returns to ensure a good experience.
To create a differentiated shopping experience in the fashion and beauty sector, invest in personalization, with recommendations and exclusive service, use technologies such as augmented reality and virtual fitting rooms, and maintain an attractive digital showcase, with quality photos and complete descriptions.
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