Physical and digital retail without borders

Discover a solution that transforms a bonus from the physical store about to be won into an online coupon, encouraging omnichannel

Homem feliz olhado no celular o bonus que recebeu da aramis

Smart stimulus

Increase your sales by converting the bonus from the physical store about to expire into a coupon to be used in your e-commerce

More visits

Strengthen the flow of visitors to your online store by increasing conversions and the average sales ticket

Discover the main advantages of Last Chance

Immediacy generation for online purchases

Increase in e-commerce revenue

Omnichannel customers tend to spend more

Loja da L'Occtane

Using the Last Chance solution, L'Occitane en Provence earned R$ 1.9 million more in incremental revenue in 2024

Inspiring stories

Success stories

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Histórias apresenta Natan Anaf | Camicado

Natan Anaf , que dá voz a essa história, nos conta que a Camicado é movida por paixão pelos produtos, pelas pessoas e por quem compra. Mas o desafio era ir além da experiência: gerar frequência.

Mulher mostrando o celular com uma lista de produtos
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WebContinental fatura R$10 mi no Vale Bonus em 4 meses

Conheça a estratégia da WebContinental que gerou mais de R$10 milhões em vendas e R$3 milhões em economia real no marketplace Vale Bonus. Veja o case!

Sidney Rabinovitch at his FOM store at the Cidade Jardim mall
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Success story: FOM reaches R$980,000 in incremental revenue in 2024

Discover how FOM strengthened loyalty and boosted sales in the comfort market with CRMbonus

Histórias apresenta Natan Anaf | Camicado

Natan Anaf , que dá voz a essa história, nos conta que a Camicado é movida por paixão pelos produtos, pelas pessoas e por quem compra. Mas o desafio era ir além da experiência: gerar frequência.

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Talk to an expert

Our consultants will help you and your brand to find the solutions that are most aligned with your needs and the specificities of your business.

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FAQs

How does CRMbonus help increase physical and digital retail sales?

CRMbonus boosts retail growth by offering solutions such as Giftback, CRMADs and Bonus Vouchers, which stimulate repurchases, increase the average ticket and improve customer loyalty. In addition, with the Last Chance feature, it is possible to convert bonuses about to expire into coupons for e-commerce, encouraging omnichannel.

What is Giftback and how does it benefit my business?

Giftback is a cashback solution that encourages customers to return to their physical or online store for new purchases. It creates a loyalty cycle that reduces the need for large discounts and increases the repurchase rate, helping brands such as L'Occitane en Provence, which generated R$18 million more in sales with the solution, from January to August 2024.

How can CRMads improve the performance of my marketing campaigns?

CRMads allows you to impact customers in a personalized way with targeted advertisements based on buying behavior. This means that your brand can increase conversion by displaying relevant ads at the right time and to large audiences, optimizing investments in paid media and reducing customer acquisition cost (CAC).

How can the Bonus Voucher attract new customers to my e-commerce?

Just like Adidas, Vivara, Aramis did, e-commerce companies can also provide offers within the Vale Bonus app, allowing app users who have never purchased from your brand - or who haven't bought for at least 6 months - to use the available balance to pay part of the purchase, thus becoming a new customer of your brand.

How does CRMbonus help my company become omnichannel?

CRMbonus allows you to integrate actions between physical and digital stores, creating fluid experiences for consumers. With the Last Chance solution, for example, a bonus from the physical store about to expire can be transformed into an online coupon, encouraging e-commerce purchases and strengthening relationships with omnichannel customers.

To learn more

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FlashBlack 2025: O Guia Completo do Google Cloud para Acelerar o Crescimento do seu E-commerce na Black Friday
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FlashBlack 2025: O guia completo do Google Cloud para acelerar o crescimento do seu E-commerce na Black Friday

A Black Friday deixou de ser apenas um evento sazonal de preços baixos para se tornar o principal campo de batalha do varejo digital. O que diferencia as empresas que prosperam das que apenas sobrevivem não é mais o tamanho do desconto, mas a excelência da experiência do cliente e a robustez da tecnologia. O relatório anual FlashBlack, do Google Cloud, é o guia definitivo para o e-commerce que busca crescimento de vendas e fidelização de clientes.