WhatsApp Business: enhance its functionalities

More professional and full of features aimed at sales, WhatsApp Business is one of those indispensable tools for the online seller. Here our tips are:

1- Download the WhatsApp Business app from the app store;

2- Use a photo with a neutral background and visible face;

3- Create a caption. If you have Professional Instagram enter your @ and if you have a voucher for e-commerce, share!

4- In your description, enter Store/City Brand Seller;

5- Add your unique e-commerce link with your complete catalog;

6- Add your working days and hours, in addition to the store address;

7- Add some products within your WhatsApp Business with the links from your product catalog.

Up Sell and Cross Sell: use the information at your disposal

Analyze your customer's history in order to promote an Up Sell or Cross Sell, offering complementary products to what your customer already wants to purchase or even a version with a higher added value, increasing your revenue.

If you've come this far, you've understood that selling online isn't just about sending messages, but about sending messages to connect with real people behind the screens. So don't forget to make this moment a cool experience, for you and for your client, and count on us for that.

Create training and processes to ensure the success of your sales team

The sales team must never stop learning and updating themselves. It is important that there are training sessions that allow exchanges on best practices and scripts. Awards for outstanding salespeople are also a good way to keep your team motivated and performing well.

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